Terms and Conditions

These Terms govern the business use of Chemlube Solutions digital services, including account management and RFQ workflows.

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you must refrain from using the website.

2. Business Use Only

This website and all quotations are provided for business-to-business (B2B) transactions only. The Consumer Guarantees Act 1993 does not apply where goods are acquired for business purposes.

3. Website Functionality and RFQ Process

  • Chemlube Solutions operates this site as a catalogue platform with a Request for Quote (RFQ) feature.
  • Prices displayed (if any) are indicative and may change without notice.
  • Submitting an RFQ does not constitute a binding order or acceptance.
  • A binding contract arises only when Chemlube Solutions issues a written quotation or purchase confirmation.

4. Product Information

We take reasonable care to ensure product descriptions, specifications, and data sheets are accurate; however, errors or omissions may occur. We reserve the right to correct inaccuracies without liability.

5. Intellectual Property

All content, including text, images, product data, logos, and designs, are the intellectual property of Chemlube Solutions or its licensors. You may not reproduce, modify, distribute, or exploit any content without prior written consent.

6. User Accounts

Users may be required to create accounts to request quotes or access trade pricing. You are responsible for maintaining confidentiality of your login credentials and for all activity under your account.

7. Pricing and Quotations

  • Quotations are valid only for the period stated on the quote.
  • All prices are exclusive of GST unless otherwise specified.
  • We reserve the right to adjust pricing due to exchange-rate fluctuations, supplier changes, or typographical errors.

8. Payment and Credit Terms

Where credit facilities are offered, terms of payment will be specified in the quotation or invoice. Failure to pay within agreed terms may result in suspension of future supply and recovery costs.

9. Delivery and Risk

Delivery terms will be agreed case by case. Risk in goods passes to the purchaser upon dispatch or as otherwise agreed in writing.

10. Limitation of Liability

To the fullest extent permitted by law, Chemlube Solutions excludes all implied warranties and representations. Our liability for any claim shall not exceed the price of the goods or services supplied. We are not liable for indirect, consequential, or economic losses.

11. Website Availability and Security

We endeavour to keep the website secure and operational but do not warrant uninterrupted or error-free access. Users are responsible for ensuring compatibility with their own systems and implementing adequate cybersecurity measures.

12. Third-Party Links

Our website may include links to third-party websites such as Google Analytics or external product data resources. We are not responsible for their content or privacy practices.

13. Privacy

Personal data collected through this site are handled in accordance with our Privacy Policy.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New Zealand. Any dispute shall be subject exclusively to the courts of New Zealand.

15. Amendments

We may update these Terms and Conditions periodically. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Scroll to Top